Contact Us

Phone: 254-732-1533
Address: 1619 Franklin Ave, Waco, TX 76701

Sales & Product Inquiries

Wholesale & Bulk Orders

For custom ceramic mugs, bulk dishware, or a new product for your retail shop, please fill out our sales form.


Online Store

The Black Oak online store <link to shop> is a convenient place to purchase our handmade ceramics. You can buy online at any time or give us a call at 254-732-1533 between Monday-Friday 8-5pm, if we aren’t able to answer, leave us a message and we will get back to you as soon as we can.

Retail Store

Our store is open Thursday – Saturday 10am-4pm. We are located at 1619 Franklin Ave, Waco, TX 76701, and our entrance is located off Franklin. We are here making pottery during business hours all week long, so if we see you stop by outside of our posted hours, we will let you in to look through our shop or ask questions whenever possible.


Order Pickups / Workshop Pickups

We are available for order pick-ups Monday – Friday 8a-5p. Please let us know when you plan to come by and use the fulfillment door located on the side of the building.


General Questions

Located in the heart of Waco, Texas, we take pride in our customer service and being your go-to handmade stoneware supplier. Whether you have questions about our hand thrown pottery or want to explore custom options for bespoke pottery pieces, your recent order or just want to say hi, we want to hear from you. Please fill out the form below and we will try our best to get back to you within 24 hours.